Web / IT Support Officer
Web / IT Support Officer
Salary:
$40 - 65
/ Hour
Contract Type:
Temporary
Location:
Sydney - NSW
Industry:
IT & Communication
Reference:
3880584
Contact Name:
Dan Corkill
Contact Email:
dcorkill@publicsectorpeople.com.au
Date Published:
14-Feb-2025
IT Support Officer - 3 month contract opportunity
We are seeking a highly motivated and skilled IT Support Officer to join a local council in Sydney's lower North Shore for an initial 3 month contract w
About the Role:
As an IT Support Officer, you will be the first point of contact for IT-related issues, providing timely and effective solutions. You will perform a range of tasks, from troubleshooting hardware and software problems to managing user accounts, maintaining the website and intranet, and assisting with IT projects. This role requires a proactive approach, excellent problem-solving skills, and a commitment to providing exceptional customer service.
Key Responsibilities:
Public Sector People is a leading recruitment agency specialising in connecting talented individuals with rewarding opportunities within the public sector. We are passionate about supporting our clients in building high-performing teams and fostering a positive workplace culture.
APPLY NOW to be considered or contact Dan Corkill on 0481 208 285 or dcorkill@publicsectorpeople.com.au if you have any questions.
We are seeking a highly motivated and skilled IT Support Officer to join a local council in Sydney's lower North Shore for an initial 3 month contract w
About the Role:
As an IT Support Officer, you will be the first point of contact for IT-related issues, providing timely and effective solutions. You will perform a range of tasks, from troubleshooting hardware and software problems to managing user accounts, maintaining the website and intranet, and assisting with IT projects. This role requires a proactive approach, excellent problem-solving skills, and a commitment to providing exceptional customer service.
Key Responsibilities:
- Provide first-level IT support (help desk) for hardware, software, and applications to users.
- Perform routine network operational tasks, such as user account management, patching, and backups.
- Support various application systems (e.g., survey software, requisitioning system) in collaboration with relevant departments.
- Assist with the installation and upgrade of hardware and software.
- Develop and manage the functionality and content of the website and intranet.
- Track, report, and audit hardware, software, and IT systems.
- Contribute to IT projects and other tasks as required.
- Broad knowledge of, and experience in, the use of PC hardware and software, and in troubleshooting routine faults.
- In-depth knowledge of technologies and applications used in creating and maintaining websites and web pages.
- Demonstrated ability to analyse information, solve problems, and make sound judgments.
- Demonstrated ability to provide quality customer service.
- Ability to meet project deadlines, manage constraints, and competing deadlines.
- Qualifications in Information Technology or equivalent.
- Excellent oral and written communication, interpersonal, and negotiation skills.
- Previous experience in a similar role in local government.
- Network: VMware with HP Nimble SAN and Microsoft Active Directory
- Main Applications:
- Civica Authority (Windows, Microsoft SQL)
- e-Services, i-Services (Windows, IBM Websphere, IIS)
- Micro Focus Content Manager (Trim) (Windows, Microsoft SQL)
- Microsoft Exchange and Office 365
Public Sector People is a leading recruitment agency specialising in connecting talented individuals with rewarding opportunities within the public sector. We are passionate about supporting our clients in building high-performing teams and fostering a positive workplace culture.
APPLY NOW to be considered or contact Dan Corkill on 0481 208 285 or dcorkill@publicsectorpeople.com.au if you have any questions.
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